Withdraw from contract
With our digital subscriptions the right of withdrawal expires as soon as we begin performing the contract, that is, when we provide your licence. This requires that at checkout you expressly agreed that we begin before the withdrawal period ends, acknowledged that you lose your right of withdrawal by doing so, and that we confirmed both to you in the order confirmation (§ 356(6) no. 2 of the German Civil Code). If you have not yet received a licence or one of these conditions is missing, you can withdraw within 14 days of the conclusion of the contract. The right of withdrawal does not apply to orders you place as a business (company account). Please describe your case briefly in the comment field; we review every declaration and get back to you.
You only want to stop paying? Then cancel your subscription through Cancel contracts here. You do not need this form for that.
Everything about your right of withdrawal, including the model form, is in the withdrawal policy.